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200% Efficiency Improvement in Jewelry Polishing: Customer Case Study

Views: 0     Author: Site Editor     Publish Time: 2026-03-14      Origin: Site

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1. Executive Summary

Client Background: A leading jewelry manufacturer specializing in precision polishing of 18K gold, sterling silver, and gem-set jewelry, with annual production value of approximately 50 million yuan and 80 employees.

Pain Points: Traditional manual polishing resulted in low efficiency, unstable quality, and difficulty meeting peak season order demands.

Solution: Deployment of CD-500 Centrifugal Disc Polishing Machine with customized media and process optimization, enabling automated batch polishing.

Key Results:

  • 200% efficiency improvement (from 30 pieces/hour to 90 pieces/hour)

  • Yield increased from 85% to 98%

  • 60% reduction in unit polishing cost

  • 40% reduction in labor requirements (from 10 workers to 6 workers)

2. Client Background

Industry: Precision jewelry manufacturing

Company Size: 80 employees, 50 skilled workers, annual production value of 50 million yuan

Primary Business:

  • Precision polishing of 18K gold rings and necklaces

  • Batch polishing of 925 silver jewelry

  • Post-processing of gem-set jewelry

Quality Requirements: Surface roughness Ra ≤ 0.4μm, no scratches, mirror finish luster ≥ 90

Production Challenges: Peak season orders (pre-Chinese New Year, Valentine's Day) are 2-3 times higher than normal, traditional manual polishing cannot meet capacity demands

3. Challenges & Pain Points

3.1 Primary Issues

  1. Low Manual Polishing Efficiency, Severe Capacity Bottleneck

    Impact: Unable to meet peak season order demands, often requiring overtime work until 10 PM, with order delays still occurring. Approximately 200 pieces affected daily, resulting in potential annual order loss of 8 million yuan.

  2. Unstable Product Quality, 85% Yield Rate

    Impact: 15% defect rate requires rework or scrap, causing direct annual loss of approximately 750,000 yuan; high customer complaint rate affects brand reputation. Daily production of 15-20 defective pieces, average rework time of 30 minutes per piece.

  3. Rising Labor Costs, Difficulty Recruiting and Retaining Skilled Polishers

    Impact: Polisher salaries increased from 6,000 yuan/month in 2018 to 12,000 yuan/month in 2024, but recruitment difficulty increased annually. 30% annual turnover rate, new worker training requires 3-6 months to reach proficiency level.

  4. Difficult Polishing of Complex Structures, Hard-to-Reach Areas

    Impact: Fine gaps and grooves in complex gem-set jewelry are difficult to polish thoroughly, affecting overall product quality. Approximately 30% of complex structure products require additional manual touch-up polishing.

3.2 Requirements Analysis

Technical Requirements:

  • Surface roughness Ra: ≤ 0.4μm (achieving mirror finish)

  • Processing speed: 80-100 pieces per hour during peak season

  • Applicable materials: 18K gold, 925 silver, copper, stainless steel

  • Workpiece dimensions: 2-50mm (rings, pendants, earrings, etc.)

  • No damage: Must not damage gem setting structures or scratch metal surfaces

Business Requirements:

  • Equipment payback period: ≤ 12 months

  • Maintenance costs: ≤ 5% of equipment purchase price annually

  • Delivery time: Within 45 days after order confirmation

  • Training: Provide complete operational training, ensuring new employees can operate within 1 week

4. Solution

4.1 Equipment Selection

Equipment Model: CD-500 Centrifugal Disc Polishing Machine

Selection Rationale:

  • Eddy Flow Advantage: Utilizing high-speed rotation to generate eddy flow effects, workpieces and media achieve high-speed friction in enclosed space, polishing efficiency is 15-30 times that of traditional vibratory polishing

  • Strong Batch Processing Capability: Can process 50-80 pieces per cycle, suitable for client's peak season large-batch production needs

  • Gentle Polishing Characteristics: Eddy flow action is uniform, will not damage gem setting structures, particularly suitable for precision jewelry

  • High Automation: PLC intelligent control, timing, speed regulation, media dispensing - all one-touch operation

Core Technical Specifications:

Parameter Value Description
Processing Capacity 50L/batch Can process 50-80 jewelry pieces, suitable for 2-50mm workpieces
Efficiency Improvement 15-30x Compared to traditional manual polishing or vibratory polishing
Applicable Materials Gold, Silver, Copper, Stainless Steel Covers all client material types
Power 5.5kW Moderate energy consumption, energy-efficient and eco-friendly
Dimensions (L×W×H) 1200×800×1500mm Small footprint, flexible placement
Weight 350kg Stable and reliable, smooth operation
Control Method PLC Touch Screen Simple operation, adjustable parameters
Timing Accuracy 1 second Precise control of polishing time, ensuring consistency

4.2 Implementation Plan

Implementation Timeline:

  • September 15, 2024 - Requirement confirmation and on-site survey

  • September 20, 2024 - Solution design and equipment customization

  • October 25, 2024 - Equipment manufacturing and factory debugging

  • November 5, 2024 - On-site installation and operational training

  • November 12, 2024 - Trial production and parameter optimization

  • November 15, 2024 - Official production launch

Key Steps:

Step 1: Process Flow Optimization Design

Integrate centrifugal disc polishing machine into client's existing production line:

Feeding Area → Pre-cleaning (degreasing) → Centrifugal Polishing → Secondary Polishing (fine finish) → Ultrasonic Cleaning → Inspection → Packaging

Set up material buffer area at polishing station to ensure continuous production; design specialized turnover containers to avoid scratching post-polished products.

Step 2: Polishing Media Selection and Ratio

Customize media solution for three materials: 18K gold, 925 silver, and copper:

Material Type Rough Polish Media Fine Polish Media Polishing Agent Processing Time
18K Gold Ceramic beads Ø3mm (60%) Stainless steel pins Ø0.5mm (80%) Gold jewelry polishing compound 5 min + 3 min
925 Silver Ceramic beads Ø2mm (50%) Stainless steel pins Ø0.3mm (85%) Silver jewelry polishing compound 4 min + 2 min
Copper Aluminum oxide grit Ø1mm (40%) Polishing cotton (90%) Copper jewelry polishing wax 6 min + 4 min

Step 3: Operational Training

  • Training subjects: 3 senior polishers + 2 new employees

  • Training content: Equipment operation, media ratio, parameter adjustment, daily maintenance, safety protocols

  • Assessment criteria: Theory exam (90+ points) + Practical assessment (independently complete 10 polishing batches, 95%+ yield)

  • Training outcome: All passed, new employees reached proficiency within 1 week

Step 4: Trial Production and Parameter Optimization

  • Day 1-2: Conduct 30 batch tests for each material, adjust time, speed, and media ratios

  • Issue encountered: Initial silver jewelry showed slight oxidation discoloration

  • Solution: Added antioxidant, shortened rough polishing time, extended fine polishing time

  • Final parameter confirmation: Met client quality requirements, batch stability excellent

5. Implementation Process

5.1 Challenges Encountered and Solutions

Challenge 1: Risk of Gem Loosening in Complex Set Jewelry

Problem Description: During initial testing, small gems in set rings showed signs of loosening

Solution:

  • Adjusted media ratio, reduced large particle media during rough polishing stage

  • Reduced rough polishing speed (from 1800rpm to 1500rpm)

  • For set jewelry, added pre-inspection step, reinforced any loose gems beforehand

  • After adjustment, gem loosening rate decreased from 8% to 0.5%

Challenge 2: Small Workpieces (2-5mm) Easily Trapped in Equipment Gaps

Problem Description: Earring components and other small workpieces easily got stuck at discharge ports or turntable gaps during polishing

Solution:

  • Customized specialized filter screen (2mm aperture), preventing small workpieces from falling into collection tank

  • Designed specialized container (small bucket + gauze), loading small workpieces in batches before feeding into equipment

  • Added discharge inspection step to ensure no omissions

Challenge 3: Inconsistent Polishing Results Across Batches

Problem Description: Within same batch, workpieces at different positions showed uneven polishing results

Solution:

  • Optimized workpiece feeding method, avoiding stacking in one area

  • Limited each batch to 50 pieces or less (originally planned 80)

  • Added mid-process agitation (stop machine and stir every 2 minutes)

  • Ultimately achieved batch consistency standard deviation < 0.05μm

5.2 Key Innovation Points

Innovation 1: Specialized Media Formula for Jewelry Industry

Technical Details: Traditional polishing media easily causes scratches on jewelry surfaces. We developed a "soft-hard-soft" three-stage media combination:

  1. Deburring Stage: Medium-hardness ceramic beads for rapid deburring

  2. Polishing Stage: Ultra-fine stainless steel pins for mirror finish

  3. Protective Finishing Stage: Polishing cotton + polishing wax for increased luster

Result: Surface roughness reduced from Ra 0.8μm to Ra 0.35μm, no scratches

Innovation 2: Workpiece Classification and Path Optimization

Technical Details: Classified workpieces into 6 categories based on material, size, and complexity, establishing standardized polishing paths and times for each type

Result: Production efficiency improved 20%, no need for trial-and-error each time

Innovation 3: Rapid Quality Inspection System

Technical Details: Equipped with handheld gloss meter and microscope, sampling 5 pieces per batch, completing quality assessment within 3 minutes

Result: Abnormal batches detected immediately, defect rate controlled within 2%

6. Results

6.1 Quantitative Outcomes

Efficiency Improvement:

  • Processing speed: From 30 pieces/hour (manual) → 90 pieces/hour (automated) 200% improvement

  • Unit cost: From ¥12/piece → ¥4.8/piece 60% reduction

  • Labor requirement: From 10 workers → 6 workers 40% reduction

  • Peak season overtime: From average 60 hours/person/month → 20 hours/person/month 67% reduction

Quality Improvement:

  • Yield rate: From 85% → 98% 13 percentage points improvement

  • Surface roughness: From Ra 0.8μm → Ra 0.35μm 56% improvement

  • Consistency: Standard deviation from 0.12μm → 0.04μm 67% improvement

  • Customer complaint rate: From 3.5% → 0.8% 77% reduction

Return on Investment:

  • Equipment investment: ¥68,000 (CD-500 equipment) + ¥12,000 (customized media and training) = ¥80,000

  • Annual cost savings:

    • Labor cost savings: 4 people × ¥12,000 × 12 months = ¥576,000

    • Material cost savings: (12-4.8) × 150,000 pieces/year = ¥1,080,000

    • Defect reduction savings: 750,000 × (98%-85%) = ¥97,500

    • Total annual savings: ¥1,753,500

  • Payback period: 2.2 months

  • Annual ROI: 2,092%

6.2 Core Data Display

Efficiency Improvement

200%
30 → 90 pcs/hr

Yield Improvement

13%
85% → 98%

Cost Reduction

60%
¥12 → ¥4.8/piece

Payback Period

2.2 Mo
Annual ROI 2,092%

6.3 Comparative Data

Metric Before Implementation After Implementation Improvement
Daily Production 240 pieces 720 pieces +200%
Unit Processing Time 2 minutes 0.67 minutes -67%
Defect Rate 15% 2% -87%
Energy Consumption per Piece - 0.05kWh -
Floor Space 20m² (10 workstations) 5m² -75%
Peak Season Overtime 60 hrs/person/month 20 hrs/person/month -67%
Annual Labor Cost ¥1,440,000 ¥864,000 -40%

6.4 Client Feedback

"The centrifugal disc polishing machine has completely transformed our production model. Previously, overtime during peak seasons was the norm, but now we can even complete orders ahead of schedule. Most importantly, product quality is very stable, and customer satisfaction has significantly improved." — Production Director
"Before, manual polishing left my hands sore after a full day's work. Now I only need to operate the equipment, which is much more relaxed. Moreover, the quality from machine polishing is even better than what we can achieve manually. It gives me a real sense of accomplishment." — Polishing Operator (8 years experience)
"The technical team is very professional, considering everything thoroughly from solution design to parameter optimization. Especially the customized media formula specifically for our jewelry industry, the results exceeded our expectations." — Quality Manager

7. Technical Deep Dive

7.1 Technical Principles

Working Principle of Centrifugal Disc Polishing Machine:

The centrifugal disc polishing machine utilizes a high-speed rotating disc to drive polishing media and workpieces, forming intense eddy flow motion within an enclosed polishing chamber. Key technical parameters include:

Eddy Flow Intensity Formula:

F = m × ω² × r

Where:

  • F: Centrifugal force

  • m: Total mass of workpiece + media

  • ω: Angular velocity (rotational speed)

  • r: Rotational radius

Key Advantages:

  1. Three-Dimensional Motion: Workpieces in eddy flow not only revolve around the disc center but also rotate and tumble, ensuring uniform force on all surfaces

  2. Gentle Polishing: Unlike traditional vibratory polishing's intense impact, eddy flow polishing is "friction + rolling" action that won't damage gem settings

  3. Extremely High Efficiency: In enclosed space, contact area between media and workpieces is 10-20 times that of traditional methods

Speed Optimization:

  • Rough polishing stage: 1500-1800rpm, rapid deburring

  • Fine polishing stage: 1200-1500rpm, precision finishing

  • Protective finishing stage: 800-1000rpm, increased luster

7.2 Process Parameter Optimization

Parameter Settings for Jewelry Manufacturing:

Material Rough Polish Media Fine Polish Media Polishing Agent Processing Time Speed Workpiece Feed
18K Gold 3mm ceramic + 0.5mm pins 0.5mm pins + cotton Gold polish 5% 5+3 min 1600+1200 40-50 pcs
925 Silver 2mm ceramic + 0.3mm pins 0.3mm pins + cotton Silver polish 8% 4+2 min 1400+1000 50-60 pcs
Copper 1mm alumina + ceramic Cotton + 0.2mm pins Copper polish 6% 6+4 min 1700+1100 60-70 pcs

Parameter Optimization Process:

  • Day 1: Basic parameter testing, silver jewelry showed oxidation → added antioxidant

  • Day 2: Adjusted speed and time, quality stabilized

  • Day 3: Small batch trial production, discovered gem loosening → reduced rough polishing speed

  • Days 4-5: Continuous 50-batch testing, yield rate stabilized at 96-98%

  • Day 6: Mass production, parameters finalized

7.3 Quality Control System

Batch Consistency Assurance:

  • Fixed workpiece count per batch (within ±2 pieces)

  • Use electronic scale to weigh media, ensuring precise ratio (within ±2%)

  • PLC program automatically records batch parameters (time, speed)

  • Print parameter label after each batch, attach to turnover container

Quality Monitoring Process:

  1. First Article Inspection: Before each batch begins, insert test piece, inspect immediately after completion

  2. Process Sampling: Every 5 batches, sample 2 pieces, measure gloss and roughness

  3. Routine Inspection: Quality inspector visits every 2 hours, checks equipment status and workpiece quality

  4. Final Inspection: After each batch completion, sample 5 pieces, only pass to next process after qualification

Exception Handling Process:

  • Gloss < 90: Extend fine polishing time by 1-2 minutes

  • Surface scratches: Replace media, check equipment interior

  • Gem loosening: Notify setting workshop for reinforcement, reduce speed

  • Batch overall unqualified: Suspend production, adjust parameters and retest

8. Client Testimonials

Dear Team,

First, thank you for providing the professional polishing solution. Since the equipment went into production, both our production efficiency and product quality have shown significant improvement.

During our cooperation, we particularly appreciate the following:

  1. Professional Technical Capability: From requirement survey to solution design, you demonstrated profound professional expertise. The customized media formula and polishing path optimization solution specifically for the jewelry industry exceeded our expectations.

  2. Rapid Response Service: When issues arose during trial production, your engineers arrived on-site the same day to analyze the problem and find solutions together with us.

  3. Superior Product Quality: Equipment operation is stable with extremely low failure rate. More importantly, polishing quality is very uniform, with yield rate increasing from 85% to 98%.

  4. Comprehensive Training System: The training you provided was very systematic, and our employees quickly mastered operation essentials. Now even new employees can independently operate equipment within a week.

Data speaks best: payback period of only 2.2 months, annual ROI exceeding 2,000%. Based on this successful cooperation experience, we plan to add a second unit in 2025 and look forward to establishing a long-term strategic partnership.

Thank you again for your professional service!

— Production Director

9. Lessons Learned

Success Factors:

  1. Deep understanding of client needs: Comprehensive preliminary research accurately identified core pain points (efficiency, quality, cost)

  2. Customized solution: Provided customized media and processes addressing jewelry industry specificity

  3. Full technical support: Participated throughout from solution design to trial production optimization

  4. Comprehensive training system: Systematic training enabled clients to quickly master operation

  5. Quantified outcome tracking: Detailed recording of each data point proved effectiveness and provided basis for future optimization

Scalable Experience:

  • Standard parameters for jewelry industry can serve as reference template for similar clients

  • "Three-stage polishing media" solution can be extended to other precision metal processing fields

  • Small workpiece anti-jamming solution applicable to all small-batch precision processing scenarios

  • Rapid quality inspection system can be promoted as value-added service

Improvement Areas:

  • Future consideration of adding automatic loading/unloading systems for further automation enhancement

  • Development of smarter quality inspection systems (machine vision + AI)

  • Exploration of mixed-material polishing possibilities for further efficiency improvement

  • Client interview videos can be planned in advance, aiming for simultaneous filming during equipment installation

Appendix: Technical Parameter Record Table

Item Value
Equipment Model CD-500
Production Launch Date November 15, 2024
Client Industry Precision Jewelry Manufacturing
Primary Materials 18K Gold, 925 Silver, Copper
Workpiece Dimensions 2-50mm
Daily Production 720 pieces (240 pieces pre-implementation)
Yield Rate 98% (85% pre-implementation)
Surface Roughness Ra 0.35μm (0.8μm pre-implementation)
Operators 6 people (10 people pre-implementation)
Equipment Investment ¥80,000
Annual Cost Savings ¥1,753,500
Payback Period 2.2 months

Contact Us

Company: Norden Machinery

Email: hznorden@gmail.com

Phone: +86-13625726381

Website: https://www.nordenmachine.com/


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